USUALLY, OUR MEETING STARTS WITH THE BREAKFAST BEFORE THE MEETING PROPER. THE STAFF DON’T EAT THEIR BREAKFAST AT HOME AS THEY EXPECT THAT WE WILL HAVE IT HERE IN THE OFFICE. HOWEVER, WHEN 8:00AM CAME, THERE WAS NO FOOD. WE WAITED ANOTHER 10 MINUTES, BUT STILL NO FOOD. WE CALLED THE NUMBER THAT WAS PLACED IN THE FLYER GIVEN TO US BUT IT ONLY GAVE THE MESSAGE “THE NUMBER YOU HAVE DIALED IS NOT ACCESSIBLE AT THE MOMENT. PLEASE TRY YOUR CALL LATER”. THIS TYPE OF MESSAGE COMES FROM PHONES THAT ARE USUALLY OFF THE HOOK. WE DECIDED TO CHECK THE INTERNET FOR THEIR OTHER NUMBERS AND WERE LUCKY ENOUGH TO GET ONE.

THE MOST FRUSTRATING PART IS THAT WHEN WE TALKED WITH THE “SUPERVISOR” AND TOLD HER THE PROBLEM, SHE NEVER APOLOGIZED FOR WHAT HAPPENED BUT KEPT ON SAYING THAT THERE WAS NO NOTATION ON THE ORDER SLIP THAT IF IT IS FOR DELIVERY OR PICK-UP. SHE EVEN SAID THAT WHEN SHE ARRIVED AT 7:30AM SHE WAS ADVISED THAT THE FOOD WAS PREPARED ALREADY. IF SHE WAS A COMPETENT SUPERVISOR, WHAT SHE SHOULD HAVE DONE WAS CALLED OUR NUMBER AND ASKED US. AS A RESULT OF THEIR INCOMPETENCE, OUR BREAKFAST MEETING HAS TO BE MOVED TO ANOTHER TIME.

I TOLD HER THAT THIS IS THE FIRST TIME THAT WE WILL TRY THEIR DELIVERY SERVICE AS OUR COMPANY USUALLY HAVE MEETINGS AND WE WOULD LIKE TO INCLUDE THEIR “CARINDERIA” IN OUR LIST OF RESTAURANTS FROM WHERE WE USUALLY PLACE OUR ORDERS. BUT IF THIS IS THE KIND OF SERVICE THAT WE WILL GET, WE MIGHT AS WELL STICK TO OUR CURRENT LIST WHO GIVE GOOD SERVICE AND DELIVER OUR ORDERS ON TIME.

1. considering that it was supposed to be “carinderia” style, it took an hour before our food arrived. when we followed up our orders after around 30mins of waiting, the waitress said that it was already being prepared. then after 20mins when we were stilll following up one or our orders, another waitress told us to wait for 5 mins because it was still being cooked.

2. it also took more than 30mins when a waiter approached us to tell us that they were already out of kare kare.

3. some customers who arrived later than us got their food ahead of us.

obviously, the crew was really disorganized and they don’t seem to keep tabs of people’s orders. it was not only us, but other customers were complaining too.

the price is also quite expensive for the food they are serving. actually i wouldn’t mind so much if the service was great.

never again would i go back to that place. it caused us so much stress

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Glenville -Each dish is about P100.