The photos Cantonese Kitchen didn’t want you to see
Fri, September9th of 2005
5:30 pm
THIS RESTAURANT IS NOW CLOSED. MWAHAHAHAHA!
I hate it when I have a bad experience in a restaurant. It leaves a bad taste in my mouth, and it’s not just because of the food. Someone once said, “Food eaten in anger turns to poison in the stomach.” I’ll give that quotable quote my own spin: Food eaten in regret makes one want to forget.
Cantonese Kitchen had been on my radar of restaurants to try. It’s in the immediate vicinity, and is situated right across Mey Lin, home of the most succulent, lip-smacking pata tim one will ever eat. Today I grabbed the opportunity to have lunch at Cantonese Kitchen. It was one of those very rare days when I could honestly say that there wasn’t a thing to eat at home (nothing cooked anyway). So off Boo and I went.
It started out pleasantly enough. As soon as I walked in the restaurant, I spied some delicious looking flaky things on a tray waiting to be sent out to a diner. They turned out to be asado pies (P68). Noticing how enchanted I was with them, the waiter placed an order on my table. They were layers upon layers of flaky lard pastry hiding a sweet asado (seasoned roasted meat, usually pork) mixture. These pies were great. I was excited to see how the rest of Boo’s and my meal would turn out.
Cantonese Kitchen serves Cantonese cuisine, naturally. (!) It’s the Chinese cuisine most Filipinos are familiar with. Wok-fried meals and dimsum are Cantonese in origin. Such familiar offerings include hakaw, crab and corn soup, sweet and sour pork, noodles in soup, lemon chicken, etc. Authentic Cantonese cuisine does away with heavy sauces, which allows the food’s natural flavors to come through. Heavily reliant on the freshness of the ingredients, it is common to see live seafood in their watery holding pens in these restaurants. (Cantonese Kitchen has a tank of large live crabs at the back.)
The menu offers the usual Chinese fare – like I said, familiar food. Because I love anything with the word “taro” (gabi) attached to it, I ordered the fried taro spring roll (P55). I thought it to be their version of taro puff. Er, sort of. It was more like mashed taro wrapped in a lumpia (spring roll) wrapper and fried. It was greasy and tasted more like oil than taro.
For the main course, Boo had the crab and corn soup, while I had the seafood hofan (P145). Hofan is another favorite of mine – it’s such fun to suck and slurp those flat, wide rice noodles. My first impression of the hofan however, when it was brought to the table, was that it was so pale – appealing but pale. I ate a forkful. It tasted pale too: somewhat insipid, and in dire need of a squirt of soy sauce. There was a fair amount of seafood: some fishballs, one large shrimp, some thin fish fillets, and some rather tough sea cucumbers.
Throughout our meal, I would take a few pictures here and there. I don’t use a flash when I shoot food, so I was in no way intrusive. I didn’t even get up out of my seat. All I was shooting was the food that I had ordered and was paying for.
Out of the blue, this stocky, fair woman calls out to me from behind: “No taking pictures!” She says, complete with a waving hand. I noticed that her English was very broken; she would’ve preferred to cuss me out in Chinese, I’m sure.
I lowered my camera. “Why not?” I reply. “I like taking pictures.” (I wish I’d said something a bit more clever at the time, but I swear it was the first thing that came out of my mouth).
“No, no,” she insists, still waving her hand. And then as quickly as she appeared, she then disappears.
Slighted, I put my camera away. The remaining noodles on my plate suddenly looked limp and lifeless. I had lost my appetite. I began to seethe inside. I wasn’t going to just leave with my tail in between my legs, my camera dangling forlornly at my side. Like hell, I was.
After I had paid the bill, I asked that nice waiter (Jo-mel) who had given me the asado pies to call the girl back. When he returned, he told me that the girl, Helen, was busy – what was it I wanted? Jo-mel then told me that he’d relay my message to Helen.
That’s when I knew that this was a manager who cared more about following her own rules than taking care of her customers. Does she think her restaurant will survive without customers? What a pity.
On the soapbox
With the advent of blogs and camera-phones, most people are now taking pictures of everything, including the food they eat at restaurants. Almost all the restaurants I’ve shot in have no complaints about my taking pictures: they’re firm in their belief that they serve good food and they have no insecurities about anyone trying to copy them. If they ask, I give them my business card and there’s no problem. They know it’s good publicity for them – heck, who wouldn’t want publicity?! Even my fellow food bloggers in the States and elsewhere don’t get hassled with insecure simpletons who won’t allow photography in their restaurants.
I’m aware that some restaurants are wary of people taking photos in their establishment, fearing that it’ll be part of a published feature somewhere, and that they’ll get slapped with some kind of “advertising” fee. I don’t know which malicious media outfit started that, but it gives a bad name to us food writers. All food articles I know (and have written about) are FREE OF CHARGE.
When I take pictures in a restaurant, I never leave my table. I only shoot the food that I’ve ordered. I don’t take pictures of the restaurant unless I’m on assignment; and I’m always, always respectful to everyone I meet. I’m very discreet: I don’t disrupt the other diners, and I only take a few shots. I don’t take forever with my camera because I want to eat my food while it’s still hot.
Since I’ve ordered the food and am going to pay for it, it’s technically mine. If the plating is so pretty that it makes me want to cry, or if it’s so good it makes me forget my name, I’m damn right going to take a picture of it so that I’ll remember it forever. It’s my right.
Finally, I’m just sad about what happened: sad that this Helen whats-her-face refused to talk to me (the ignorant winch); sad that what could’ve been a pleasant meal turned out sour; and sad that Cantonese Kitchen has lost this customer.
Cantonese Kitchen
Unit 102
Jupiter Place Bldg.
Jupiter St., Makati
889-1528
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Based in Manila, Philippines, Dessert Comes First is a chronicle of the food-obsessed food writer, Lori Baltazar. This website is all about desserts, restaurants, coffee, and the pleasures of homebaking. Read more about me 

I have half a mind to go to Cantonese Kitchen right now (it’s just a five-minute walk away from the office) and take Helen’s picture to post on the web for all to see. This just makes me really mad.
She’s totally in the wrong, you know – you paid for the meal, hell, you’re about to eat it, why can’t you take a picture of it? And why does she seem so incoherent? Afraid your picture taking is going to steal the food’s soul or something?
Yeesh. I’m going to write a letter.
[Reply]
Comment by micketymoc — September 9, 2005 @ 5:40 pm
That really is ludicrous! But you got a nice post-title out of it! If I’m ever in the neighbourhood I’ll be sure to go there and take pictures like a crazy person!
[Reply]
Comment by Zarah Maria — September 9, 2005 @ 8:07 pm
Must be a depressing place where you can’t take pictures when you’re having a reunion with friends or a birthday meal. -K
[Reply]
Comment by Anonymous — September 9, 2005 @ 11:27 pm
What a shame! Who knows how much extra business a good picture/review could bring her? I can see if someone is worried about their food or restaurant getting a negative review, but that’s a chance they take every day by opening their doors. As long as they put forth the effort, it will come back hundredfold. And lousy attitude for Helen to have, given she’s in the service industry!
[Reply]
Comment by Cate — September 10, 2005 @ 12:08 am
Argh! How crummy
Whatever the case may be, you are paying for that food…heck it’s yours, you should be able to do whatever you want with it…
Well, I’ll just stick to Mey Lin, hehe, am still thinking about your wonderful pata tim description…soon, soon…
[Reply]
Comment by joey — September 10, 2005 @ 1:48 am
Cantonese Kitchen used to serve good pigeon but stopped when the bird flu came. They used to be very popular when the had pigeons, but lost most of their customers (including my family) when they stopped serving it.
Too bad they don’t have the amour to win new customers’ hearts. Thanks for your entry, at least now I have another reason to not go there.
P.S. I love your site! I’m currently going around Europe and reading your blog makes me miss the Philippines more.
[Reply]
Comment by Isa — September 10, 2005 @ 4:27 am
hi! just came across your blog. where do you go for great taro puffs? more like the luk yuen or gloria maris types or even better? there used to be a place along timog (in front of the former lighthouse). thanks!
[Reply]
Comment by Anonymous — September 10, 2005 @ 1:59 pm
Mic-
Thanks, buddy. You do that.
Zarah Maria-
Yeah, at least I got a good post title, since the food isn’t worth going back for anyway.
Anonymous, Sweetnicks, and Joey-
Thanks for your comments. I appreciate it.
Isa-
Thanks for taking the time to comment while on vacation. Have a safe trip back home.
Anonymous-
These places do have off days though, so it’s a hit or miss thing.
Almost all the good Chinese places serve taro puff, and they’re usually quite good. I personally like the ones from North Park Next Door and Harbor City. Luk Yuen is the original, since that’s where I got introduced to taro puff. It’s been a love affair ever since.
[Reply]
Comment by Lori — September 10, 2005 @ 2:56 pm
Ack! My sensibilities reach out to you!
I suggest you call all your Chinese friends to dress her down for bad service. In various Chinese languages. Run the gamut in Fookien, Cantonese, Mandarin, the works.
Bwahahaha. Then make her eat her own taro puff.
[Reply]
Comment by Maharhar — September 10, 2005 @ 10:23 pm
That’s truly a nasty experience. To think you had Boo with you.
Really strange manager. I remember when we ate at Chocolate Kiss, the waiter was even game enough to pose.
[Reply]
Comment by Eric — September 11, 2005 @ 12:45 pm
i was taking a pic of my friend eating the old spaghetti house’s spaghetti ice cream (jus cos it’s so darn cute) and the manager approached and respectfully asked me to delete the photo from my fne.
[Reply]
Comment by Anonymous — September 11, 2005 @ 3:28 pm
Two cents about taro puff: if you want no-fail, really good taro puff stuffed with the occasional prawn, be prepared to shell out extra bucks when you go to Shang Palace (Makati Shangri-la Hotel). -K
[Reply]
Comment by Anonymous — September 12, 2005 @ 8:30 am
i’ve been to china a couple of times, and i’ve noticed that a lot of chinese restaurants/cafes there don’t allow pictures to be taken. (Not defending Helen, just sharing. hehe. Lousy attitude like that makes for no customers.) Apparently, with imitation sooo rampant there, they’re afraid someone will imitate their design/food/setting/concept. Might be something she got from there? ;p
[Reply]
Comment by meekerz — September 12, 2005 @ 10:04 am
I agree there’s so much hype about taking pictures in public places in Manila these days. Tried to take pictures at Bread Talk when I was there last year. It wasn’t even my intention to take photos of the bread but was trying to get a group shot inside the shop when the guard called our attention to the “no cameras” sign on the wall. Same thing happened at the new LRT – the guard even used his megaphone to warn me – how can we be proud of the progress & development in Manila if they continue to do this – funny thing was as soon as the guard turned his back, my brother was able to take pictures with his cellphone camera. It’s just impossible to monitor & stop people from taking pictures with all the tiny, hi-tech gadgets we have these days. Oh well, I feel sorry for the Cantonese Kitchen, their weird attitude may cause them to lose some business. Thanks to your advice, I definitely will never go there and besides as you said, the food isn’t that great anyway. I appreciate the warning!
[Reply]
Comment by lsbmc — September 12, 2005 @ 1:18 pm
Mahar-
That has got to be the best idea ever! You make me laugh.
Anonymous-
See, it’s beyond me why that waiter at Olde Spaghetti House wouldn’t want you to take a picture of your friend — your friend!
Meekerz & lsbmc-
Worry and paranoia over imitation could probably be the one overriding factor that makes these people think that cameras and the people who tote them are the enemy.
Too bad for them. I don’t need their business.
[Reply]
Comment by Lori — September 12, 2005 @ 4:35 pm
It’s so frustrating to have a digital camera and not have the freedom to use it. To spare me the anticlimactic heartbreak, I would first ask the powers that be if it’s all right to take photos of my friends, the food, or even the menu.
Some of them give me permission, others don’t. I dunno… Perhaps some restos think they’re banks or museums.
[Reply]
Comment by Anonymous — September 12, 2005 @ 5:45 pm
It’s sad when people — especially people in the food business! — have that kind of attitude. Making and serving food is all about sharing happiness, IMO
In Sydney, we were stopped from taking photos at the Gelatissimo stand in Circular Quay. Their display shows mounds of gelato garnished with representative ingredients (strawberries for strawberry gelato, etc.). Their gelato is still yummy though so we do go back. I think it was only because I was so obviously shooting the food one time — they generally don’t complain when we pretend to be tourists and have a person in the pic.
[Reply]
Comment by tednmiki — September 16, 2005 @ 7:52 pm
i remember we’ve eaten there last year/ nothing really fantastic. That was the first and the last time.
Jay
[Reply]
Comment by Anonymous — September 18, 2005 @ 10:03 pm
one must consider that, you are afterall taking pictures of their meals and that act precisely implies rating about their food (among other things) AND, that is a one-sided rating.
In a manner of true etiquette, if you’re going to give a public (since you’re posting this on the net) review of it (which btw, what you are doing now), one should also have noted and considered that, no establishment would like a blind review of their service, food quality, etc. it wasn’t a public establishment, but rather a private business for public service and food consumption.
and just as what you are doing now: one sided review, taking pictures, and subjective food critic is just what they’re trying to point out. kawawa naman the owner, not being able to voice out their own side to what happened.
[Reply]
Comment by Anonymous — May 17, 2006 @ 11:35 am
to the last anonymous,
yeah..may point ka na owners can be wary of opinion.
pero may maganda namang paraan na sabihing bawal kumuha ng litrato. restaurant staff needn’t be and shouldn’t be rude.
plus, there was an effort to call the helen manager person back. that could have been the restos chance to explain but helen opted to ignore a paying customer. dun sila mali at dahil dun talagang they’ll receive bad reviews.
i own a resto myself so u can’t say im being partial to the writer of this blog. im just stating basic rules of customer service.
[Reply]
Comment by bia — September 4, 2006 @ 2:41 pm